1. Who this is between
These terms are between Preposal (we) and the business that holds a Preposal account (you). Using the service means accepting them.
They are governed by the law of the State of California, without regard to its rules on which law applies. How we settle a disagreement is in section 16.
Preposal is a service of Vividly Built Inc. That company is the party to this agreement. Section 17 is how to reach it.
2. The account
- Preposal is for businesses. You need to be one, whoever opens the account needs to be at least 18 and to have the authority to agree to this on its behalf.
- Sign-in details belong to one person. Tell us promptly if you think somebody has got hold of one.
- An owner can add people. Everything they do on the account is done as the firm, and the firm is responsible for it.
- Account holder in this document means an owner of the account: whoever opened it, and anybody they have since made an owner. Owners are who we write to about money and about changes to this document. Other people you add can use the service and are not account holders.
- Give us an email address that works. It is where we send anything that matters, including changes to this document.
3. What you may not do with it
- Break the law with it, or use it to send anything unlawful or deceptive.
- Send unsolicited bulk email through it. Proposals go to people who are expecting one. Section 6 has the rest.
- Try to reach another firm's data, probe the service for holes, or work around a limit on your plan.
- Resell it, or run it as your own product, without a written agreement from us.
- Upload anything you do not have the right to publish, including images you have not licensed.
- Use it in breach of US export controls or sanctions, or from a country or for a person those rules forbid.
4. The starting prices are examples, and nothing here is advice
Preposal ships with starting catalogues for a number of trades. The rates in them are market figures, not yours. They exist so that a new account is not an empty screen, and the app marks a service you have not reviewed until you tell it you have.
The same goes for everything else the app works out for you: market price ranges, trade comparisons, property details looked up from an address, and email drafts written with the help of an AI model. They can be wrong. Check anything before you send it or rely on it.
What you charge is your commercial decision, made by you. Nothing this software calculates is professional, financial, or legal advice, and we are not responsible for a job you priced too low or a client you lost by pricing it too high.
5. We are not part of the deal you make
This is the important one. A proposal you send is your offer toyour client, on your terms. When a client presses Accept, they are agreeing with you. We are not a party to it, we do not guarantee it forms a binding contract where you are, and we take no responsibility for the work, the payment, or any dispute between you. The proposal page says so to your client beside the button.
When a client accepts, we keep a record of it: the time, the IP address, the option and total they accepted, and the exact wording they were shown beside the button, and we email them a copy where you gave us their address. That is a record that somebody with the link pressed Accept, and no more. If a job needs a signature to be enforceable, get one.
The notices the law asks you to give your client are yours to give. That includes any right to cancel, licence details and disclosures your trade or state requires. Preposal gives you a place to show a cancellation notice under the Accept button; whether you need one, and what it says, is up to you.
6. The email you send your clients
Follow-ups and estimates you send through Preposal go out in your firm's name. You are the sender, and you are responsible for them:
- Only send to people you have a right to contact, such as a client who asked you for a price.
- Every one we send for you carries an unsubscribe link and a postal address. Use your own business address in Settings so it is yours that appears.
- When somebody unsubscribes, or their address bounces or reports you as spam, we stop your firm emailing them through Preposal. Do not work around that.
- You are responsible for following the anti-spam laws that apply to you.
7. Your data, and what we may do with it
Everything you put into Preposal stays yours: your prices, your clients, your estimates, your logo. You give us permission to store it, process it and show it where the service needs to, which is what running the service for you takes.
One exception, and it is how the trade comparisons work. We combine figures from your account, such as the value of jobs you won, your win rate and the rates on your price list, with the same figures from other firms, into anonymous medians and ranges for a trade and a region. A figure is only produced when at least five firms are behind it, and no firm, client, project or address is ever shown in one. You agree we may do this and keep those anonymous results. You can ask us to leave you out at any time and we will, from the next rebuild. Section 7 of the Privacy Policy has the detail.
Your clients' details are yours to answer for. You decide what to enter about them and why, you need the right to enter it, and you are responsible for telling them what you do with it. For that information we act on your behalf, as your service provider:
- We use it only to run the service for you, and never sell it or advertise with it.
- Only our staff who need to, and the companies listed in section 6 of the Privacy Policy that help us run the service, can reach it, and they are bound to keep it confidential.
- If it is exposed, we tell you without undue delay and help you tell anybody you need to.
- If one of your clients asks us for their data, or asks us to delete it, we pass the request to you and act on what you tell us.
- When your account is closed, we delete it as section 9 says.
The Data Processing Addendum sets this out in full and is part of these terms, with no separate signature needed. Where it and these terms disagree about personal information, the Addendum wins. If you need a copy signed by us, ask and we will send one.
8. Paying for it
- Plans and their prices are shown in the app and on the checkout page. Paid plans are priced per person on the account, and fees are quoted excluding tax.
- Seats. Everybody active on your account counts as a seat, including somebody you have invited who has not signed in yet. Adding or removing a person changes the bill from that day, with the difference charged or credited on your next invoice.
- Free trial. A firm can have one free trial of a paid plan, for 14 days. You give a card when it starts. Unless you cancel before the trial ends, the plan starts and the card is charged on the day shown at checkout.
- Automatic renewal. A paid plan renews automatically for the same term, monthly or yearly, at the price then in force, until you cancel. On a yearly plan we email account holders before each renewal.
- Cancelling. Cancel whenever you like, online, under Billing. It takes effect at the end of the term you have paid for, and we do not refund the part you did not use, unless we got something wrong.
- If a payment fails, we retry it and tell you, and your plan carries on meanwhile. If it cannot be collected, the account moves to the Free plan. Nothing is deleted: your estimates and the links your clients hold keep working, and you lose the features and limits Free does not include.
- Taxes. You are responsible for any sales, use or similar tax on what you buy from us, other than tax on our own income.
- If a price changes, we will tell account holders at least 30 days before it applies to them.
9. Closing an account, and losing access
You can close your account at any time. Ask us and we will delete your records within 30 days, as described in the Privacy Policy. An account on the Free plan is not closed; it stays as it is until you ask.
We may suspend or close an account that breaks these terms, that has not been paid for, or where we are required to. Except where something serious or unlawful is going on, we will tell you first and give you a reasonable chance to put it right.
Proposal links you have already sent stop working when the account closes. Send anything a client still needs before you go.
Sections 4, 5, 7, 10 to 13 and 16 still apply after the account closes.
10. Uptime, and what we do not promise
We work to keep this available and correct, and we do not promise it will never be down or never be wrong.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT.
You are responsible for checking a proposal before you send it. Read the figures. It is your name on the document.
We change and improve the service. Something marked as a preview or beta may change or go away, and it is offered as it is. We will not take away a core part of a paid plan in the middle of a term you have paid for.
11. What we are liable for
Nothing in these terms limits liability for fraud, for death or personal injury caused by negligence, or for anything else the law does not allow to be limited.
Otherwise, and to the extent the law permits, neither of us is liable to the other for lost profit, lost business, lost data or indirect loss, and our total liability for all claims is capped at the greater of what you paid us in the twelve months before the claim arose and US$100.
12. If a claim comes to us because of you
If somebody makes a claim against us because of your content, the email you send through Preposal, a deal or dispute with one of your clients, or your breaking these terms or the law, you will cover our reasonable costs and any amount we have to pay because of it. We will tell you promptly, let you handle it, and not settle it in a way that costs you without your agreement.
13. Services we rely on
Some parts of Preposal depend on other companies: Stripe for payments, Google for sign-in, maps and some of the data the app looks up, and the providers listed in the Privacy Policy. Their own terms apply to what they do, and we are not responsible for a fault in their service. Payment details go to Stripe and never to us.
14. Other people's work, and complaints about it
If you think something on Preposal, such as an image on a proposal, infringes your copyright or other rights, write to us at the address in section 17 with what it is, where it is and why. We will look into it, may remove it, and will tell the firm that posted it.
15. Changes to these terms
We may update this document. If a change materially affects you we will email account holders at least 30 days before it takes effect, and show the change in the app with the date it applies from. Carrying on using the service after that date means accepting the new version, and if you would rather not, cancel and we will refund the unused part of your term.
Each version of this document is dated, and the date is at the top of this page. Earlier versions stay published, word for word, at preposal.io/terms/followed by their date. For accounts opened from 16 September 2026 we recorded which version was in force, when it was accepted, and the exact sentence shown. Ask us and we will tell you what we hold.
16. The rest
- Whole agreement. These terms, the Data Processing Addendum, the Privacy Policy and the plan you chose are the whole agreement between us about Preposal.
- If part fails. If a court finds part of these terms unenforceable, the rest still applies, and that part is read as closely to what it meant as the law allows.
- No waiver. Not enforcing something straight away does not mean we have given it up.
- Passing it on. You may not transfer this agreement without our written permission. We may transfer it to a company that takes over the service, and we will tell you if we do.
- Things outside anybody's control. Neither of us is responsible for a delay or failure caused by something beyond reasonable control, such as a network outage, a failure at a provider we rely on, or a natural disaster.
- Notices. We send notices to the email address of an account holder. You send them to us by email or post, at the addresses in section 17.
- Independent parties. Nothing here makes either of us the other's partner, employee or agent.
Disputes
- Talk first. Before either of us starts a claim, the one with the complaint writes to the other, at the addresses in section 17, and we both try in good faith to settle it within 30 days.
- Then arbitration. If that fails, the dispute is decided by binding arbitration, run by the American Arbitration Association under its Commercial Arbitration Rules, before one arbitrator, in Orange County, California. Judgment on the award can be entered in any court that has jurisdiction.
- One business at a time. Each of us brings claims only for itself, not as part of a class, collective or representative action, and an arbitrator may not join the claims of different customers without the consent of everyone involved.
- What goes to court instead. Either of us may bring a claim in small claims court if it qualifies there, and either of us may ask a court to stop misuse of the service or of our or your intellectual property. Those cases, and any claim that is found not to be arbitrable, go to the state or federal courts in Orange County, California, and both of us agree to those courts. If the rule against class claims is found unenforceable for a claim, that claim goes to those courts and not to arbitration.
- Opting out. You can opt out of arbitration by emailing support@preposal.iowithin 30 days of first accepting these terms. Disputes are then decided in the courts above.
- One year. A claim must be started within one year after it arose, as far as the law allows, or it can no longer be brought.
17. Getting hold of us
support@preposal.io, for anything about this document or about your data.
By post: Preposal, 18047 Beach Blvd # 1060, Huntington Beach, CA 92648.